Boat and Beyond reserves the right to cancel or postpone a trip due to unforeseen circumstances (such as weather conditions). By agreement, trip can be rescheduled to another day within 6 months from the tour date (subject to availability) or company will make full refund (for cancellation due to weather or safety conditions). In other cases, if the client wishes to cancel, 15% of the total will be charged.

Boat and Beyond reserves the right to change the trip itinerary and/or destination if weather (waves, wind - if the speed is exceeded 12 knots) does not allow to execute the trip itinerary.

Clients have the right to cancel a booking up to 5 days prior to the tour date. In such cases, we will refund the full payment, minus any applicable 300 THB bank fees. Cancellations made between 5 days and 1 day before the tour date are subject to a cancellation fee of up to 15%.

If a booking is canceled within 1 day or less from the tour date/time, or if the client does not show up, a cancellation fee of up to 100% of the invoice amount will be charged.

Boat and Beyond reserves the right to charge up to 15% in case of last minute change by the client e.g. a change from full-day trip to half-day trip (15% of prior price will be add to actual price of the executed trip).

In case of raining (but not windy or high wave which the tour can be safety operated) client has the right to reschedule to another day within 6 months from the tour date (subjected to availability), please inform us 2 hours in advance of the trip otherwise there will be additional charge for food sets. However, it's the client's decision to go on the trip, we have the right not to refund any fee if the tour cannot be operated to all stops.

Please be advised that your driver will be available for you for a waiting time of 15 minutes. After that, there will be a charge of 200 THB for 15 mins, 400 THB for 30 mins and 600 THB for 1 hour.